Support

Questions, problems, and the things people ask most.

Email hello@pactumbibleapp.com and a person will answer. Include your iPhone model and iOS version if something is not working.

The pact is not blocking my apps

Open Settings in Pactum and check the Pact section. Screen Time has to be allowed, at least one app has to be chosen, and the pact has to be begun. If Screen Time shows as turned off, it was changed in iOS Settings under Screen Time and can be turned back on there. The pact only runs on a real iPhone, not in a simulator.

My apps are still locked after I finished reading

Finishing the last reading of the day opens them until midnight. If they stay locked, open Pactum once so it can check the day's record, then try again. If it persists, pause the pact from Settings, which unlocks everything immediately, and email us.

I finished yesterday but today they are not locked

The lock returns at local midnight on its own, without Pactum needing to be open. If it did not, make sure the pact is still active in Settings and that Screen Time is still allowed.

I subscribed on another device

Open the paywall from Settings and tap Restore purchases. Subscriptions follow your Apple ID. If you also sign in to the same Pactum account on both devices, your reading progress follows too.

My subscription lapsed

Nothing is deleted. The journey pauses, the whole Bible stays open to read, and the pact releases your apps. Resubscribe any time and pick up exactly where you left off.

The confirmation email never arrived

Check your spam folder first. If you already have an account for that email (for example, through Google), signing up again will not send a new message; sign in instead.

Delete my account

In Pactum, open Settings, then Account, then Delete account. It removes the account and everything backed up to it immediately, and cannot be undone. Your progress on the phone itself is untouched unless you delete the app. If you no longer have the app, email hello@pactumbibleapp.com from the address on the account and we will remove it within 30 days.